Privacy Policy - OUTSPOKEN Publishing
Last Updated:Ā March 6, 2026
1. Introduction
OUTSPOKEN Publishing ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.outspokenpublishing.com) or use our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
Business Location: Ontario, Canada
2. Information We Collect
2.1 Personal Information You Provide
We collect information you voluntarily provide when you:
- Create an account or register for our services
- Purchase products or services
- Download free resources (guides, audio files)
- Subscribe to our email list
- Submit a manuscript or application to publish
- Contact us with questions or feedback
This information may include:
- Name
- Email address
- Phone number (if provided)
- Billing and payment information
- Mailing address (if applicable)
- Manuscript content and related documents
- Any other information you choose to provide
2.2 Payment Information
Payment processing is handled by Kajabi Payments. We do not store your complete credit card information on our servers. Kajabi Payments processes and securely stores your payment information in accordance with their privacy and security standards.
2.3 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visit
2.4 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve our website functionality
Future Use of Analytics:
We may implement Google Analytics, Facebook Pixel, or other tracking tools in the future. If we do, this Privacy Policy will be updated to reflect those changes.
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
3. How We Use Your Information
We use the information we collect to:
3.1 Provide Services
- Process your orders and deliver products/services
- Manage your account and access to digital content
- Provide customer support
- Communicate with you about your purchases or services
3.2 Marketing and Communication
- Send you newsletters, updates, and promotional materials (you can opt out at any time)
- Notify you about new products, courses, or services
- Share educational content related to writing and publishing
3.3 Improve Our Services
- Analyze website usage to improve functionality
- Understand customer preferences and needs
- Develop new products and services
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraud or unauthorized activity
- Enforce our Terms & Conditions
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with:
4.1 Service Providers
We work with third-party service providers who help us operate our business, including:
- Kajabi (website hosting, payment processing, email marketing)
- Editors and designers (only when necessary to fulfill publishing services)
- Printers (if you purchase printing services)
These service providers have access to your information only to perform services on our behalf and are obligated to protect your information.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders or legal processes
- Government or regulatory requests
- Situations involving potential threats to safety or security
4.3 Business Transfers
If OUTSPOKEN Publishing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs.
5. Email Marketing
5.1 Subscribing
When you provide your email address (through opt-ins, purchases, or inquiries), you may receive:
- Newsletters and educational content
- Promotional offers and updates
- Course or service-related communications
5.2 Unsubscribing
You can unsubscribe from marketing emails at any time by:
- Clicking the "unsubscribe" link at the bottom of any email
- Emailing us at [email protected] with your request
Note: Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your purchases or account (e.g., order confirmations, receipts, important service updates).
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers and hosting through Kajabi
- Limited access to personal information by authorized personnel only
However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, tax, or accounting requirements
- Resolve disputes or enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Correction
You can request access to the personal information we hold about you and request corrections if it is inaccurate.
8.2 Deletion
You can request that we delete your personal information, subject to certain legal exceptions (e.g., financial records, legal obligations).
8.3 Opt-Out of Marketing
You can opt out of receiving marketing communications at any time (see Section 5.2).
8.4 Data Portability
You can request a copy of your personal information in a structured, commonly used format.
To exercise these rights, contact us at [email protected].
9. International Data Transfers
OUTSPOKEN Publishing is based in Ontario, Canada. If you are located outside of Canada and choose to use our services, your information may be transferred to and processed in Canada.
By using our services, you consent to the transfer of your information to Canada, where data protection laws may differ from those in your country.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
11. Third-Party Websites
Our website may contain links to third-party websites (e.g., social media platforms, external resources). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
Continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
OUTSPOKEN Publishing
Email: [email protected]
Location: Ontario, Canada
We will respond to your inquiry as soon as reasonably possible.
14. Consent
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
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